Prerequisite
Logpoint v6.7.4 or later
To install ODBC Enrichment Source:
Download the .pak file from the ServiceDesk.
Go to Settings >> System from the navigation bar and click Applications.
Click Import.
Browse to the downloaded pak file.
Click Upload.
After installing ODBC Enrichment Source, you can find it under Settings >> System >> Plugins.
You must remove the ODBC Enrichment Source configurations to delete it.
To uninstall ODBC Enrichment Source:
Go to Settings >> System from the navigation bar and click Applications.
Click Uninstall (
) icon from the Actions column.
Click Yes.
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